FAQ’s

What areas do we cover?

We are based on the Central Coast New South Wales and frequently cover this area as well as Sydney, Newcastle and the Hunter Valley. We are able to travel to just about anywhere, however for outside the above areas custom quotes are required and travel fees may apply.

Do we cover weddings abroad?

Yes we certainly do! Contact us today for a free quote.

How do I book?

To book our services firstly you will need to contact us via email or phone to see if your special date is available, then to secure your booking there is a non- refundable booking fee of $500.00 required at the time of booking. (this is taken off the balance of your package) The balance is due 60 days prior to your wedding date, however in some circumstances progress payments may be necessary..

When is the deposit payment due?

Deposit payments are due at the time of booking. (special packages require that the deposit is paid within 7 days of booking) Your wedding date and package price are NOT secure until we have received the deposit payment.

What payment methods do we accept?

We accept Credit card, Direct Deposit, Cheque, Money order and cash. ( credit card payment may incur and extra fee)

How do I know if my date is available?

Simply shoot us an email, SMS or give us a quick call and we can confirm that for you.

Do we offer Photographic services?

At this stage we are focusing entirely on Videography…but watch this space …

How quickly will I receive my Videos and Highlights reel?

You can expect to receive your highlight reel and the full feature both delivered and available online (Highlight only) within 24 weeks. We will always do our most to try and get your films to you before this time, however during peak wedding season this can be difficult.
We fully understand that you will be eager to see your wedding day on film, however we do ask that you refrain from contacting us prior to the 24 week mark with ETA enquiries. As you can imagine the creative processes involved in filming and editing a wedding video are lengthy and require a lot of concentration and attention to detail. We find if we are constantly answering emails and phone calls regarding this it can take away from the creative process. If there will be a delay, we will notify you in writing.

Can we create custom packages?

Yes! We certainly can put together a package that suits your needs, contact us by phone or email with your requirements and we can organise a quote for you.